Pat Twomey
Sr. Director of Business Operations @ Klaviyo
An analytical powerhouse, Pat Twomey grew up outside Boston, attended BC, and joined Summit Partners upon graduation. After three years as a technology investor, he went to HBS for business school. Pat spent his summer internship in SF working for Uber, then a 70-person startup exclusively providing on-demand limos. He stayed on while back in school (leading the Pricing team) and joined full-time after graduation, spending 7.5 years in analytics leadership roles on teams across Growth, Data Science, and Product Strategy. Following Uber’s IPO and his return to Boston, Pat joined Klaviyo to start its Product Analytics team, where he has spent the past 18 months.
Domain Expertise: Product Analytics, Product, Finance
Most passionate problem sets:
Building analytics teams
Metrics and goal setting
Data storytelling
Career experiences: Klaviyo, Uber, Summit Partners, HBS
Charities Supported: Boston Children’s Hospital
💪🏽 COACHING COURSES
1x1: DAY-UMM Goals
OKRs and SMART goals are 1999. Welcome to the 2020s. Pat Twomey has pioneered DAY-UMM Goals while leading Uber as their Head of Growth Analytics for 7+ years. Get educated on how to create team-wide goaling and drive accountability.
$2,500 per month
(Typically two sessions per month + prep work + follow-up email/text time)
Group Session: Analytics
Interested in building out an analytics team but not quite sure where to start? Pat has been involved in founding and scaling analytics teams across Product, Marketing, Strategy, and Pricing, so he can give you a primer on how to do this right!
2 hours
$325 per person
😀 About Me
My proudest professional moment has been the opportunity to build teams. I feel so fortunate to have launched and scaled Uber’s Growth Analytics team, and it’s been a blast doing the same at Klaviyo. I particularly treasure the responsibility of helping team members grow and develop leadership skills of their own.
Being on the NYSE floor as the bell was rung for Uber was a surreal moment. Our app has had a positive impact on the lives of thousands of drivers and millions of riders (and now eaters). That feeling of pride is addictive, and I'm looking forward to returning again and again!
I’m constantly iterating on my leadership style. My approach today is most similar to the Compassionate Leadership touted by Jeff Weiner, pairing empathy with inspiration and action. I highly recommend his LinkedIn Learning class On Leadership.
Theo Epstein is a unicorn. No one else in baseball history was able to deeply connect with so many distinct groups: players, coaches, scouts, ownership, and fans. Of course, no one else has brought championships to two cursed franchises.
Time is the biggest enemy of a startup. At Uber, we repeatedly pushed to get done today instead of waiting until tomorrow; this time savings rapidly accelerates. As Jeff Bezos puts it: “The cost of being slow is so much higher than the cost of getting the answer exactly right.”
Our most accomplished data storytellers will be this generation’s screenwriters, musicians, and artists.
My two lessons for those starting their careers: 1) Actively explore different roles, types of managers, and stages of companies; and 2) Compound yourself by growing on an exponential trajectory (credit to Sam Altman). Even today, I start getting the itch for something new every 18 months. If you can find a rocket ship that allows you to regularly shift your role internally and still focus on the company’s biggest opportunities, hold on!
⭐ CORE VALUES
1. Empathy + Passion
2. Intellectual Curiosity
3. Optimism
4. Inspirational
5. Resilient
⚽ INTERESTS
Running: to paraphrase Tom Brady, my favorite marathon is my next one :)
Reading: two books per month, no excuses. The founding stories of entrepreneurs, companies, movements, and nations are particularly interesting
Boston Sports: avid supporter of Celtics, Red Sox, and Pats